Terms of Service

Last updated: 21 September 2026

These terms govern your use of global-airank.com and any services provided by Global AI Rank. By using this site or engaging our services you agree to them.

1. Services

We provide AI visibility auditing, Generative Engine Optimization, AI agent development and AI consulting. The specific scope, deliverables, timeline and fees for any engagement are set out in a separate written proposal or statement of work, which takes precedence over these terms where they conflict.

2. No guarantee of results

This matters, so we state it plainly. Generative engines are probabilistic systems operated by third parties. We do not control their outputs, ranking behaviour or citation decisions, and those systems change without notice.

We therefore do not guarantee any specific outcome — including that a particular engine will mention, cite or recommend your brand, or that any measured improvement will persist. What we commit to is competent execution of the agreed scope, honest measurement against a recorded baseline, and transparent reporting of results including unfavourable ones.

3. Fees and payment

Fees are as stated in your proposal. Retainers are invoiced monthly in advance; one-off engagements are invoiced on agreement unless stated otherwise. Invoices are payable within 14 days. We may suspend work on overdue accounts after written notice.

4. Term and cancellation

Retainer engagements carry an initial minimum term as stated in your proposal, after which either party may terminate with 30 days' written notice. Fees for work already performed remain payable. We may terminate immediately for non-payment or unlawful use of our work.

5. Your responsibilities

• Provide accurate information about your business and the access we reasonably need.
• Ensure you have the right to grant us access to any systems or content you give us.
• Review and approve changes we propose to your web properties before publication where approval is part of the agreed workflow.
• Respond to requests for input within reasonable timeframes — delays on your side move delivery dates.

6. Intellectual property

On full payment, deliverables created specifically for you — audit reports, prompt sets, content, schema and custom agent configurations — become yours. We retain ownership of our pre-existing methodologies, frameworks, templates and tooling, and of anything we develop independently of your engagement. Website content on global-airank.com remains our property.

7. Confidentiality

Each party will keep the other's non-public information confidential and use it only for the purpose of the engagement. This obligation survives termination. We will not name you as a client publicly without your written permission.

8. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability arising from or connected to an engagement is limited to the fees you paid us in the three months preceding the event giving rise to the claim. We are not liable for indirect, incidental or consequential loss, including lost profits, lost revenue or loss of data. Nothing here excludes liability that cannot lawfully be excluded.

9. Third-party platforms

Our work involves platforms we do not control, including search engines and AI providers. We are not responsible for their availability, policy changes, pricing or decisions, nor for any action they take in relation to your properties.

10. Website use

You may not use this site unlawfully, attempt to gain unauthorised access to it, or scrape it at a volume that degrades service for others. Content here is provided for general information and does not constitute professional advice for your specific circumstances.

11. Changes to these terms

We may update these terms; the current version always appears on this page with its date. Changes do not retroactively alter the terms of a signed statement of work.

12. Governing law

These terms are governed by the laws applicable at our place of business, and the courts there have exclusive jurisdiction, without prejudice to any mandatory consumer protections available to you locally.

13. Contact

Questions about these terms: hello@global-airank.com.